Privacy Policy

This policy explains what personal information Super Jel's Handicrafts collects when you shop with us, how we use it, and the choices you have. If you have any questions, contact us any time at info@jelsalamanca.com.

Information We Collect

When you place an order, create an account, or contact us, we may collect:

• Your name, shipping and billing address, email address, and phone number
• Order details, including any personalization you provide, such as names, initials, or color choices
• Payment information, processed securely by our payment provider — we do not store your card details ourselves
• Basic technical information, like browser and device type, collected automatically when you browse the site

How We Use Your Information

• To process, personalize, package, and ship your order
• To communicate with you about your order status, questions, or support requests
• To send occasional updates about new designs or restocks, only if you've subscribed to our newsletter
• To improve our shop, our products, and how the site works

Cookies

Our shop uses cookies to keep your cart working correctly, remember your preferences, and understand how the site is used. You can disable cookies in your browser settings, though some parts of checkout may not work properly without them.

Sharing Your Information

We don't sell your personal information. We share only what's needed to run the shop, with:

• Our payment processor, to securely handle payment
• Shipping couriers, to deliver your order to you
• Our website and store hosting providers, to keep the shop running

How Long We Keep Your Information

We keep order information for as long as needed for accounting, warranty, and customer service purposes, and we keep account information for as long as your account remains active.

Your Rights

You can ask us to access, correct, or delete the personal information we hold about you, or unsubscribe from marketing emails at any time, by contacting us at info@jelsalamanca.com.

Changes to This Policy

We may update this policy occasionally as our shop grows. The date at the top of this page shows when it was last revised.

Contact Us

If you have any questions about this policy or how your information is handled, reach out any time: